Actions management

After creating a trigger, you are prompted to create or select an existing action. If you prefer, you can click I’ll do this later.

Trigger saved modal dialog

Initially, the Actions page is blank when there aren’t any actions defined yet.

Clicking the Actions tab shows a summary of all configured actions:

Alerts Action page

Use the Actions page to:

  • Create an action using the + New action button.
  • View and sort a summary of actions, their maximum frequency, number of associated triggers, and status.
  • Search for an action.
  • pause and resume all enabled actions. The Status column indicates whether a particular action is individually enabled, disabled, or paused. The Pause all actions toggle indicates whether all enabled actions are currently paused.
  • Edit or delete an existing action.

New or Edit Action Form

Complete the Action form to specify the notification action to take when a defined trigger or triggers associated with the action has fired.

Supported notification actions include:

  • email
  • Slack
  • PagerDuty
Action form for email

Email Action Form

Action form for Slack webhook notification

Slack Action Form

Action form for PagerDuty integration notification

PagerDuty Action Form

Prerequisites:

  • Define a trigger for an action.
  • Configure the prerequisites for each type of action.

Action field descriptions

A description of each action field follows. Most fields are required, as noted by the asterisks in the UI.

Action name

A unique name for the action (for example: email DevOps on call).

Note

Uniqueness is not enforced. As a recommended best practice, use unique and descriptive names to avoid confusion.

Enabled/Disabled

You might want to temporarily disable actions. Choose whether an action is currently enabled or disabled with this field.

Tip

Temporarily pause all enabled alerts actions when performing maintenance or troubleshooting. See Pause and resume all alerts actions.

Triggers
One or more triggers that will cause the action to execute. Refer to Concepts for more information.
Action

The type of action to perform: Send email; or webhook options Send Slack notification, or Send PagerDuty notification.

Recipient email address (email action only)
The email address or addresses associated with this action. A message is sent to the specified email address each time the action is executed. Separate multiple email addresses with a comma.
URL (Slack webhook notification only)
The URL generated in Slack. The Generate incoming webhook URL links to Slack instructions.
Username (Slack webhook notification only)
Optional. If configured, overrides the username configured by default when the webhook was set up in Slack. The username represents the user who sent the alert. For example: @username.
Channel (Slack webhook notification only)

Optional. If configured, overrides the channel configured by default when the webhook was set up in Slack. The channel is the destination for the notification in Slack. For example: #mychannel. You can configure this field to send a notification to a Slack channel or a direct message to a Slack user.

Tip

You can also send a direct message to a user instead of a channel by setting @user in the Channel field.

Integration key (PagerDuty action only)
The Integration key from PagerDuty. Refer to the PagerDuty documentation to generate an integration key.
Payload severity (PagerDuty action only)
The severity for auto-created PagerDuty incident: Critical, Error, Warning, or Info.
Subject
The subject line of the notification associated with the action.
Max send rate

The maximum rate at which the action should be executed. Set in conjunction with Frequency.

A value and frequency: Per hour (default), Per minute, Per 4 hours, Per 8 hours, Per day. For example, enter 1 and select Per day to send the alert once daily. Refer to Concepts for more information.

Frequency
How frequently the notification should be sent. Set in conjunction with Max send rate.

Tip

See Example actions for step-by-step action examples.

Pause and resume all alerts actions

Pause all enabled alerts when necessary for maintenance or troubleshooting reasons. The existing settings of individual actions that are enabled or disabled is respected during pause and resume. Any trigger conditions that are met and fired are ignored while paused, and all enabled actions associated with a trigger are suppressed. When ready, resume alerts again. The next time a trigger condition fires, its enabled actions send their corresponding alerts.

Warning

If you stop and restart Confluent Platform or Control Center, the paused actions resume and become active again. Click the Pause all actions toggle to pause the actions again.

To temporarily pause all alerts actions:

  1. Click the Alerts bell icon in the top banner. The Alerts page opens to the History tab by default.

  2. Click the Actions tab.

  3. Click the Pause all actions toggle. You are prompted to confirm pausing all currently enabled actions.

  4. Click Confirm. A check mark in the toggle indicates all enabled actions are currently paused.

    Pause all actions toggle

To resume paused alerts actions:

  1. Click the Alerts bell icon in the top banner. The Alerts page opens to the History tab by default.
  2. Click the Actions tab.
  3. Click the Pause all actions toggle. You are prompted to confirm resuming all currently paused actions.
  4. Click Confirm. The Pause all alerts toggle deactivates.

Disable or enable an individual alert action

When you create an action, it is enabled by default. Disable an action if you do not want it to be active. Pause and resume actions respect the disabled setting for an action. Resuming paused alerts does not activate disabled alert actions.

To disable an action:

  1. Click the Alerts bell icon in the top banner. The Alerts page opens to the History tab by default.

  2. Click the Actions tab.

  3. In the Name column, click the action you want to disable.

  4. Click Edit action.

  5. Click the Enabled/Disabled action toggle.

    Action enabled toggle

    The toggle switches off and the action displays as Disabled in the Status column.

  6. Click Save Action.

    To enable an action again, repeat the procedure and click the Enabled/Disabled toggle again.

Edit an alert action

  1. Click the Alerts bell icon in the top banner. The Alerts page opens to the History tab by default.
  2. Click the Actions tab.
  3. Click the name of the action.
  4. Click Edit action.
  5. Make the changes you want to the action fields.
  6. Click Save.

Delete an alert action

  1. Click the Alerts bell icon in the top banner. The Alerts page opens to the History tab by default.
  2. Click the Actions tab.
  3. Click the name of the action.
  4. Click Delete action.
  5. Confirm deleting the action.