Access Transparency on Confluent Cloud

Access Transparency shows you when and why Confluent personnel access your Dedicated Apache Kafka® clusters. This feature helps you maintain compliance with regulatory requirements. It also shows proper governance controls and confirms that Confluent accesses your data only for legitimate operational purposes.

Access Transparency provides near real-time visibility into Confluent personnel access, including:

  • What activity was performed

  • When the access occurred

  • Why the access was necessary

  • Where the access originated from (country or location)

Access Transparency is in Limited Availability

Access Transparency is in Limited Availability as a fully supported feature suitable for production use. To get access, contact Confluent Support.

Requirements

To use Access Transparency, you must meet the following requirements:

  • Premier support plan: You must be subscribed to the Premier support plan.

  • Audit logs enabled: You must be actively consuming Confluent Cloud audit logs, which are enabled by default.

  • Explicit enablement: Access Transparency logs are disabled by default and must be explicitly enabled.

  • Support request: Request Access Transparency logging from Confluent Support.

  • Cluster type: Available only on Dedicated Kafka clusters.

  • Supported cloud service providers: Available on AWS, Azure, and Google Cloud.

Enable logging

After you meet the requirements, to enable Access Transparency logging:

  1. Contact your account executive or Confluent Support.

  2. Request Access Transparency logs to be enabled in your organization.

Log fields

Access Transparency logs include the following fields:

Field

Description

Event ID

A unique number to identify each event

Timestamp

When the action happened

Employee job family

The job role of the Confluent employee

Location

Where the action occurred (country)

Result

The outcome of the action

Event type

Access Transparency logs are generated with the event type:

io.confluent.cloud/access-transparency

Event method

Access Transparency uses the following event method:

Method name

Description

confluent.privileged.access

Generated when Confluent personnel access your Dedicated Kafka cluster for support, maintenance, or other operational purposes.

Note

There are no failure logs for Access Transparency events. Only successful access events are logged.

For details about the Access Transparency event methods, see Access Transparency Auditable Event Methods.

Consume logs

After Access Transparency logging is enabled for your organization, to consume Access Transparency logs:

  1. Use the same audit log consumption methods you use for regular audit logs.

  2. Filter for events with type io.confluent.cloud/access-transparency.

Use cases

Use Access Transparency for:

  • Compliance requirements: Meeting regulatory requirements that mandate transparency into data access, including the Digital Operational Resilience Act (DORA), the Financial Conduct Authority (FCA), the Prudential Regulation Authority (PRA), the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin), the Australian Prudential Regulation Authority (APRA), and other financial services regulations.

  • Security auditing: Maintaining detailed audit trails of all access to your infrastructure for security monitoring and incident response.

  • Trust and transparency: Building trust with your customers by providing visibility into operational access and demonstrating proper governance controls.

  • Incident investigation: Understanding what actions were taken during support incidents to help with root cause analysis and resolution.