ServiceNow Source connector Configuration Properties

To use this connector, specify the name of the connector class in the connector.class configuration property.

connector.class=io.confluent.connect.servicenow.ServiceNowSourceConnector

Connector-specific configuration properties are described below.

Note

  • The ServiceNow Source connector supports reading data from one ServiceNow Table, so you must set tasks.max to 1. If more than one task is specified, only one task will be created and executed.
  • If you are using Confluent Cloud, see ServiceNow Source Connector for Confluent Cloud for the cloud Quick Start.

ServiceNow Configuration

servicenow.url

This property specifies the IP or hostname and port. For example, https://dev1000.service-now.com

  • Type: string
  • Importance: high
servicenow.username

The username used when connecting to ServiceNow.

  • Type: string
  • Importance: high
servicenow.password

The password used when connecting to ServiceNow.

  • Type: password
  • Importance: high
servicenow.table

The ServiceNow table name to poll data from.

Tip

The ServiceNow Source connector also supports querying view data using this property. To query a view, enter the view name in the servicenow.table property. You must also ensure ACLs and permissions for the view are set up to allow the servicenow.user to read the view data.

  • Type: string
  • Importance: high
servicenow.since

The date from which to consume data from ServiceNow, starting at 00:00 UTC. Acceptable format is YYYY-MM-DD.

Note

The ServiceNow Source connector will produce any messages you have created before the servicenow.since date that have been updated on or after the servicenow.since date.

  • Type: string
  • Default: starting of the day when connector starts
  • Importance: medium
batch.max.rows

Maximum number of rows to include in a single batch when polling for new data. This setting can be used to limit the amount of data buffered internally in the connector.

  • Type: int
  • Default: 10000
  • Importance: medium
poll.interval.s

Polling interval in seconds to poll new data in each ServiceNow table.

  • Type: int
  • Default: 20
  • Valid Values: [1,…,60]
  • Importance: medium
servicenow.view.variable.prefix

Prefix to use for ServiceNow database views for timestamp and ID columns. The prefix will be prepended to the columns sys_updated_on and sys_id, that is, {servicenow.view.variable.prefix}_sys_updated_on and {servicenow.view.variable.prefix}_sys_id to support sourcing data from views with prefix on these columns.

  • Type: string
  • Default: “”
  • Importance: medium

Connection Configuration

connection.timeout.ms

HTTP connection timeout in milliseconds.

  • Type: int
  • Default: 50000
  • Importance: medium
read.timeout.ms

HTTP read (GET) timeout in milliseconds.

  • Type: int
  • Default: 20000
  • Importance: medium
write.timeout.ms

HTTP write (PUT/POST) timeout in milliseconds.

  • Type: int
  • Default: 20000
  • Importance: medium
retry.max.times

This property specifies the maximum number of times to attempt a data connection if the first connect fails.

  • Type: int
  • Default: 3
  • Importance: medium
proxy.url

HTTPS Proxy Server URL. This property is meant to be used only if you need to access ServiceNow through an HTTPS proxy.

  • Type: string
  • Default: “”
  • Importance: low
servicenow.ssl.keystore.path

The location of the key store file. This is optional for the client and can be used for two-way (mutual) SSL authentication for the client.

  • Type: string
  • Default: null
  • Importance: low
servicenow.ssl.keystore.password

The password for the key store file. This is optional for the client and only needed if servicenow.ssl.keystore.path is configured.

  • Type: string
  • Default: null
  • Importance: low
servicenow.ssl.truststore.path

The location of the trust store file.

  • Type: string
  • Default: null
  • Importance: low
servicenow.ssl.truststore.password

The password for the trust store file. If a password is not set, access to the trust store is still available, but integrity checking is disabled.

  • Type: string
  • Default: null
  • Importance: low

Kafka Configuration

kafka.topic

The name of the Kafka topic where the connector writes all records that were read from ServiceNow.

  • Type: string
  • Importance: high

Auto topic creation

For more information about Auto topic creation, see Configuring Auto Topic Creation for Source Connectors.

Configuration properties accept regular expressions (regex) that are defined as Java regex.

topic.creation.groups

A list of group aliases that are used to define per-group topic configurations for matching topics. A default group always exists and matches all topics.

  • Type: List of String types
  • Default: empty
  • Possible Values: The values of this property refer to any additional groups. A default group is always defined for topic configurations.
topic.creation.$alias.replication.factor

The replication factor for new topics created by the connector. This value must not be larger than the number of brokers in the Kafka cluster. If this value is larger than the number of Kafka brokers, an error occurs when the connector attempts to create a topic. This is a required property for the default group. This property is optional for any other group defined in topic.creation.groups. Other groups use the Kafka broker default value.

  • Type: int
  • Default: n/a
  • Possible Values: >= 1 for a specific valid value or -1 to use the Kafka broker’s default value.
topic.creation.$alias.partitions

The number of topic partitions created by this connector. This is a required property for the default group. This property is optional for any other group defined in topic.creation.groups. Other groups use the Kafka broker default value.

  • Type: int
  • Default: n/a
  • Possible Values: >= 1 for a specific valid value or -1 to use the Kafka broker’s default value.
topic.creation.$alias.include

A list of strings that represent regular expressions that match topic names. This list is used to include topics with matching values, and apply this group’s specific configuration to the matching topics. $alias applies to any group defined in topic.creation.groups. This property does not apply to the default group.

  • Type: List of String types
  • Default: empty
  • Possible Values: Comma-separated list of exact topic names or regular expressions.
topic.creation.$alias.exclude

A list of strings representing regular expressions that match topic names. This list is used to exclude topics with matching values from getting the group’s specfic configuration. $alias applies to any group defined in topic.creation.groups. This property does not apply to the default group. Note that exclusion rules override any inclusion rules for topics.

  • Type: List of String types
  • Default: empty
  • Possible Values: Comma-separated list of exact topic names or regular expressions.
topic.creation.$alias.${kafkaTopicSpecificConfigName}

Any of the Changing Broker Configurations Dynamically for the version of the Kafka broker where the records will be written. The broker’s topic-level configuration value is used if the configuration is not specified for the rule. $alias applies to the default group as well as any group defined in topic.creation.groups.

  • Type: property values
  • Default: Kafka broker value

Confluent Platform license

confluent.topic.bootstrap.servers

A list of host/port pairs to use for establishing the initial connection to the Kafka cluster used for licensing. All servers in the cluster will be discovered from the initial connection. This list should be in the form <code>host1:port1,host2:port2,…</code>. Since these servers are just used for the initial connection to discover the full cluster membership (which may change dynamically), this list need not contain the full set of servers (you may want more than one, though, in case a server is down).

  • Type: list
  • Importance: high
confluent.topic

Name of the Kafka topic used for Confluent Platform configuration, including licensing information.

  • Type: string
  • Default: _confluent-command
  • Importance: low
confluent.topic.replication.factor

The replication factor for the Kafka topic used for Confluent Platform configuration, including licensing information. This is used only if the topic does not already exist, and the default of 3 is appropriate for production use. If you are using a development environment with less than 3 brokers, you must set this to the number of brokers (often 1).

  • Type: int
  • Default: 3
  • Importance: low

Confluent license properties

You can put license-related properties in the connector configuration, or starting with Confluent Platform version 6.0, you can put license-related properties in the Connect worker configuration instead of in each connector configuration.

This connector is proprietary and requires a license. The license information is stored in the _confluent-command topic. If the broker requires SSL for connections, you must include the security-related confluent.topic.* properties as described below.

confluent.license

Confluent issues enterprise license keys to each subscriber. The license key is text that you can copy and paste as the value for confluent.license. A trial license allows using the connector for a 30-day trial period. A developer license allows using the connector indefinitely for single-broker development environments.

If you are a subscriber, contact Confluent Support for more information.

  • Type: string
  • Default: “”
  • Valid Values: Confluent Platform license
  • Importance: high
confluent.topic.ssl.truststore.location

The location of the trust store file.

  • Type: string
  • Default: null
  • Importance: high
confluent.topic.ssl.truststore.password

The password for the trust store file. If a password is not set access to the truststore is still available, but integrity checking is disabled.

  • Type: password
  • Default: null
  • Importance: high
confluent.topic.ssl.keystore.location

The location of the key store file. This is optional for client and can be used for two-way authentication for client.

  • Type: string
  • Default: null
  • Importance: high
confluent.topic.ssl.keystore.password

The store password for the key store file. This is optional for client and only needed if ssl.keystore.location is configured.

  • Type: password
  • Default: null
  • Importance: high
confluent.topic.ssl.key.password

The password of the private key in the key store file. This is optional for client.

  • Type: password
  • Default: null
  • Importance: high
confluent.topic.security.protocol

Protocol used to communicate with brokers. Valid values are: PLAINTEXT, SSL, SASL_PLAINTEXT, SASL_SSL.

  • Type: string
  • Default: “PLAINTEXT”
  • Importance: medium

License topic configuration

A Confluent enterprise license is stored in the _confluent-command topic. This topic is created by default and contains the license that corresponds to the license key supplied through the confluent.license property. No public keys are stored in Kafka topics.

The following describes how the default _confluent-command topic is generated under different scenarios:

  • A 30-day trial license is automatically generated for the _confluent command topic if you do not add the confluent.license property or leave this property empty (for example, confluent.license=).
  • Adding a valid license key (for example, confluent.license=<valid-license-key>) adds a valid license in the _confluent-command topic.

Here is an example of the minimal properties for development and testing.

You can change the name of the _confluent-command topic using the confluent.topic property (for instance, if your environment has strict naming conventions). The example below shows this change and the configured Kafka bootstrap server.

confluent.topic=foo_confluent-command
confluent.topic.bootstrap.servers=localhost:9092

The example above shows the minimally required bootstrap server property that you can use for development and testing. For a production environment, you add the normal producer, consumer, and topic configuration properties to the connector properties, prefixed with confluent.topic..

License topic ACLs

The _confluent-command topic contains the license that corresponds to the license key supplied through the confluent.license property. It is created by default. Connectors that access this topic require the following ACLs configured:

  • CREATE and DESCRIBE on the resource cluster, if the connector needs to create the topic.

  • DESCRIBE, READ, and WRITE on the _confluent-command topic.

    Important

    You can also use DESCRIBE and READ without WRITE to restrict access to read-only for license topic ACLs. If a topic exists, the LicenseManager will not try to create the topic.

You can provide access either individually for each principal that will use the license or use a wildcard entry to allow all clients. The following examples show commands that you can use to configure ACLs for the resource cluster and _confluent-command topic.

  1. Set a CREATE and DESCRIBE ACL on the resource cluster:

    kafka-acls --bootstrap-server localhost:9092 --command-config adminclient-configs.conf \
--add --allow-principal User:<principal> \
--operation CREATE --operation DESCRIBE --cluster

  2. Set a DESCRIBE, READ, and WRITE ACL on the _confluent-command topic:

    kafka-acls --bootstrap-server localhost:9092 --command-config adminclient-configs.conf \
--add --allow-principal User:<principal> \
--operation DESCRIBE --operation READ --operation WRITE --topic _confluent-command

Override Default Configuration Properties

You can override the replication factor using confluent.topic.replication.factor. For example, when using a Kafka cluster as a destination with less than three brokers (for development and testing) you should set the confluent.topic.replication.factor property to 1.

You can override producer-specific properties by using the producer.override.* prefix (for source connectors) and consumer-specific properties by using the consumer.override.* prefix (for sink connectors).

You can use the defaults or customize the other properties as well. For example, the confluent.topic.client.id property defaults to the name of the connector with -licensing suffix. You can specify the configuration settings for brokers that require SSL or SASL for client connections using this prefix.

You cannot override the cleanup policy of a topic because the topic always has a single partition and is compacted. Also, do not specify serializers and deserializers using this prefix; they are ignored if added.