You can manage notifications for account, billing and service events, and configure how you are notified for some of these events using the Confluent Cloud Console.

Notifications default to the email address associated with the Confluent Cloud account. You can configure additional notifications integrations for some event types.

Manage notifications

Access the Manage notifications page by clicking the Alert bell icon in the upper right of the console.

Confluent Cloud bell icon for notifications

This page enables you to enable or disable notifications for the following categories.

  • Account
  • Billing and licensing
  • Service

The default notification method is email, and notifications are sent to email addresses associated with accounts with the OrganizationAdmin role.

The next sections describes how you can change the roles that receive email notifications and optionally configure Slack, Microsoft Teams, or a generic webhook integrations for notifications.

Configure integrations

You can configure integrations for some notifications to send a message to Slack, Microsoft Teams or a generic webhook.

To configure the notification:

  1. Sign in to Confluent Cloud, and click the Alert bell icon to display the Manage notifications page.

  2. Hover on a notification event, and click the edit icon.

    Confluent Cloud notification edit icon


    Some notifications are not configurable. In these cases, the edit icon does not appear.

  3. Check to enable or uncheck to disable the following notification integrations:

    • Email - (checked by default), enter one or more roles to receive notification emails.

    • Webhook - To enable, click Add a webhook URL and enter a Name for the integration and the Webhook URL. The webhook will receive messages in the following format:

        id: string [required]
        title: string
        message: string
        created_at: string
    • Slack - To enable, click add a slack URL and enter a Name for the integration, such as the channel or team name that will receive the notification, and the Slack URL.

    • Microsoft Teams - To enable, click add a Microsoft Teams URL and enter a Name for the integration, such as the channel or team name that will receive the notification, and the Microsoft Teams URL.

  4. Click Verify for each URL you enter, and Confluent Cloud will send a test message to the URL. Once a URL is verified, you can click Save to save the entry, and check it to select it for notifications.

    If the URL cannot be verified, you cannot save your changes.

  5. Once you have selected the integrations and successfully added and selected a URL for each integration, under Test and Finish. Click Update to save your changes.